FAQ

Q: How long will it take to ship my order?

A: All orders are subject to up to three weeks of lead time before shipping. Often, I can get things out much faster than that. Lead time to ship will also depend on whether your order contains items that are made to order. I try to indicate this whenever applicable on the specific listing for the item.

Please keep in mind that this is a one-person operation. Life happens and sometimes shipping timelines may be delayed. I always try to be as communicative as possible if there are unexpected delays over a few days.

 

Q: Do you take custom orders?

A: I define "custom" as anything that is not currently listed for sale on my website. Please see the Custom Work page for more information.

 

Q: I ordered something and never got it.

A: Oh no! Please use the web form to get in touch and we'll get it sorted out.

 

Q: I bought something and want to return it.

A: We don't issue refunds for every item/order and handle returns on a case by case basis. Please use the web form to get in touch and we'll get it sorted out.

 

 

 

Q: Do you make things for other shops/vendors to sell?

A: Yes! At least sometimes! Please send me an email here.